Innovative Research for Exceptional Customer Experiences
Nearly two decades of experience in user research and customer experience consulting have shown me that the most successful companies win by bringing the human into technology.
How I help
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User Experience Research
The opposite of research is guessing - take the guesswork out of your process and start delivering what your customers really want.
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CX Strategy
Helping you join up experiences to make your customers happier and improve employee experience whilst breaking down organisational silos.
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Innovation projects
In need of some inspiration for a new direction? Developing an MVP or a shiny new proposition? There is no better time to start than now.
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Research Training
Let’s give your in-house team the knowledge they need to start running impactful research to inform the most stunning experiences.